Contact Information | Kaspersky Lab ZA

Contact Information

Kaspersky Lab South Africa(Pty) Ltd

Office Address: Building 15 Thornhill Office Park  Bekker Road Vorna Valley, Midrand South Africa
Registration Number: 2009/023704/07
General Information:

Support email addresses:



Online Shop Order Questions


The online shop is supported by Kaspersky Lab’s trusted e-commerce partner Avangate. If you have any questions about placing or downloading an order at Kaspersky's online store, payment issues, activation code delivery questions, you can use myAccount or contact customer service at Avangate by using the following phone number or email:

Phone: +27 105009084 (24 hour support)


Kaspersky Africa Consumer Technical Support:

Web support:,
B2C (Retail customers)
For South Africa customers only: Toll-free: 0800222555
Support hours: 8:00 - 17:00 (UTC +2) / 7 days a week
For Kenya customers: Toll: +254 (20) 760-20-32
Working hours: 9:00 - 18:00 (UTC +3)/ 7 days a week

Kaspersky Africa Business Technical Support:

B2B (Corporate customers)
For Africa customers: Toll: +27 (0) 11 019 5678
Support hours: 8:00 - 17:00 (UTC +2) / 5 days a week

Global Headquarters

Kaspersky Lab HQ
39A/3 Leningradskoe Shosee Tel: +7-495-797-8700
Moscow, 125212 Fax: +7-495-797-8709
Russian Federation or +7-495-956-7000
  (10.00 to 18.30 local time; UTC +3)

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