Customer profile The Mill (www.mill.co.uk) is an international London-based company established in 1990. The Mill brand is now synonymous with high quality award-winning visual effects for commercials and films. The group provides a unique range of technology-based creative facilities to service...
Customer profileThe Mill (www.mill.co.uk) is an international London-based company established in 1990.
The Mill brand is now synonymous with high quality award-winning visual effects for commercials and films. The group provides a unique range of technology-based creative facilities to service the entertainment and advertising industries. The breadth of services offered by the group attracts work ranging from model making, camera operation and web animation to sophisticated visual effects on high-end commercial and film. A selection of their recent film projects includes: Harry Potter and the Philosophers Stone, Gladiator and Black Hawk Down.
In the Production Industry tight deadlines have to be met for the completion of TV, Media and Film projects, with no time allowed for technical problems to delay the development. The stability and security of the network are of paramount importance and it was vital that The Mill implemented a comprehensive anti-virus solution - Kaspersky Anti-Virus.
One of the main reasons for choosing Kaspersky was the centralised management functionality as Jonathan Brazier, Systems Manager explains, 'With over 300 machines at 4 locations it was very important that the product we chose could be managed centrally. The fact that this is a feature of the Kaspersky product saves us so much time.'
The network runs Windows XP, Windows 2000 and Linux. The Linux product was another factor in their choice of Kaspersky, as Jonathan describes "Linux support is very important as we are using more and more Linux systems in our production environment. Kaspersky was one of the only vendors to offer a superior Linux Client when we were evaluating different products."
Technical Support is always a concern with any software product. Kaspersky Lab provides two-tier free e-mail and telephone support. On the first line of support a customer may apply during office hours to the technical consultants available in the company's local office, Kaspersky Lab UK. In case the problem is not solved a customer will be serviced by the central Kaspersky Lab technical support available 24-hour a day. The Mill is convinced in the service's high quality that meets the company's expectations. Jonathan explains, "The technical support department was excellent and when we had a couple of minor issues with one version another was provided, which solved the problems immediately."
So, are The Mill happy with their chosen Anti-Virus solution, Jonathan concludes, "The software does exactly what we need it to - it successfully traps viruses through e-mail scanning and the desktop scanner".
